Career Details

13-1199.06 - Online Merchants

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Key Facts

Bright Outlook

Career Details

Green Job

Career Details

Current Employment

998,000

Estimate

Forecasted Employment

1,046,000

Estimate

Change in Employment

+48,000

Estimate

Change in Employment %

+4.8%

Estimate

Tasks

The tasks listed below can be performed to prepare you for a career in this field.

Core

Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
Order or purchase merchandise to maintain optimal inventory levels.
Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
Determine and set product prices.
Disclose merchant information and terms and policies of transactions in online or offline materials.
Deliver e-mail confirmation of completed transactions and shipment.
Create, manage, or automate orders or invoices, using order management or invoicing software.
Create or maintain database of customer accounts.
Collaborate with search engine shopping specialists to place marketing content in desired online locations.
Cancel orders based on customer requests or inventory or delivery problems.
Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.
Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
Determine location for product listings to maximize exposure to online traffic.
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
Receive and process payments from customers, using electronic transaction services.
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
Purchase new or used items from online or physical sources for resale via retail or auction Web site.
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.

Supplemental

Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
Integrate online retailing strategy with physical or catalogue retailing operations.
Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
Transfer digital media, such as music, video, or software, to customers via the Internet.
Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.
Initiate online auctions through auction hosting sites or auction management software.
Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
Devise, select, or purchase domain name and web address.
Design customer interface of online storefront, using web programming or e-commerce software.

All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.

Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.

English Language

Sales and Marketing

Customer and Personal Service

Communications and Media

Administration and Management

Computers and Electronics

Clerical

Mathematics

Economics and Accounting

Production and Processing

Personnel and Human Resources

Design

Telecommunications

All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.

Tools

The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.

Computer data input devices

Computers

Computer printers

Removable storage media

Duplicating machines

All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.

Technology

The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.

Content authoring and editing software

Development software

Data management and query software

Operating environment software

Business function specific software

Industry specific software

Finance accounting and enterprise resource planning ERP software

Networking software

Information exchange software

Network applications software

All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.

Certifications

FastForward at Virginia's Community Colleges is a short-term training program for high-demand industries, like healthcare, information technology, and skilled trades and infrastructure, helping Virginians get the jobs and salaries they need. Our goal is to get you trained, help you earn your certification, and get you into a career that can support you and your family. Explore the latest training program offerings by visiting FastForward

The certifications listed below are useful to pursue if you are interested in a career in this field.

Specialty

Advanced

Core

All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.

Licensing

The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.

No specific licensing information is listed for this occupation in the area you have selected.

All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.

Related Programs

Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.

INSTITUTION

PROGRAMS

Brightpoint Community College

Programs

Central Virginia Community College

Programs

AAS in Administrative Management Technology

Associate of Applied Science

he Associate of Applied Science degree in Administrative Management Technology is designed for the student who desires to obtain the skills in administrative management for a position in an office setting. Upon completion of the program, the student may seek a position as an administrative professional or manager in business and industry.

AAS in Administrative Management Technology with a Specialization in Medical Office

Associate of Applied Science

The Medical Office Specialization is designed for the student who desires to obtain skills in administrative management in the medical field. Upon completion of the program, the student may seek a career as a medical office assistant in a private medical practice, hospital, or other health care organization.

AAS in Administrative Management Technology with a Specialization in Office Accounting

Associate of Applied Science

The Office Accounting Specialization is designed for the student who desires to obtain the skills in administrative management in the accounting field. Upon completion of the program, the student may seek entry-level positions in accounting, payroll, or bookkeeping.

CSC in General Clerical

Career Studies Certificate

The career studies certificate in General Clerical is designed for the student who desires training in basic office processes. Upon completion of the program, the student may seek an entry-level position such as receptionist, file clerk, and more. This program leads into the Administrative Management Technology AAS Degree.

Danville Community College

Programs

Career Studies Certificate in General Office Studies

Career Studies Certificate

The Career Studies Certificate in General Office Studies provides training in basic skills needed to work in an office environment.

Certificate in Office Information Processing

Certificate

The Certificate in Office Information Processing is designed for students who are seeking career opportunities in the information processing field. The Certificate in Office Information Processing is part of the career pathway for the Administrative Support Technology program.

Associate of Applied Science in Administrative Support Technology - Medical Office Administration

Associate of Applied Science

The Associate of Applied Science in Administrative Support Technology - Medical Office Administration Specialization provides broad-based knowledge and skills needed to work in a medical office environment.

Associate of Applied Science in Administrative Support Technology - General Office Specialization

Associate of Applied Science

The Associate of Applied Science in Administrative Support Technology - General Office Administration Specialization provides broad-based knowledge and skills needed in many different types of business settings. Students in the Administrative Support Technology - General Office Specialization may also pursue the Career Studies Certificate in Medical Coding.

Associate of Applied Science in Administrative Support Technology - Medical Office Coding

Associate of Applied Science

The Associate of Applied Science in Administrative Support Technology - Medical Office Coding Specialization provides broad-based knowledge and skills needed to work in a medical office environment with specific training in medical insurance coding.

Eastern Shore Community College

Programs

Associate in Applied Science Degree in Business Management

Associate in Applied Science

The Business Management program AAS is designed to meet the needs of recent high school graduates and others from the world of work who want to acquire new, develop old, or supplement existing skills and knowledge in and about business.

Associate Applied Science Degree in Business Management with Information Technology Specialization

Associate in Applied Science

The Business Management with Information Technology Specialization AAS is a cross-discipline curriculum designed to provide a foundation in business management with a concentration in information technology.

Associate of Science Degree in Business Administration

Associate in Science

The Business Administration Associate of Science is designed to prepare students for transfer to a four-year college or university to complete a baccalaureate degree in business administration, accounting, management, marketing, or another business-related programs.

Career Studies Certificate Intro Workplace Office Professional

Career Studies Certificate

The Introduction to Workplace Office Professional Career Studies Certificate provides students with the foundational skills necessary to perform professionally in an office setting.

Career Studies Certificate Intermediate Workplace Office Professional

Career Studies Certificate

The Intermediate Workplace Office Professional Career Studies Certificate provides students with the essential skills necessary to perform professionally in the workplace.

Germanna Community College

Programs

J Sargeant Reynolds Community College

Programs

Associate of Applied Science in Accounting

Associate of Applied Science

The rapid expansion of business and industry in Virginia has created a large, steady demand for qualified personnel to assist in the preparation and interpretation of accounting and financial information. The AAS degree in Accounting is designed for persons who are seeking their first full-time employment in the accounting field immediately upon completion of the curriculum. In addition, the program is designed for persons presently employed in accounting who desire to increase their knowledge and update their skills.

Associate of Science in Business Administration

Associate of Science

With the rapid development of business and industry in Virginia, there is a great demand for qualified personnel in business administration to provide leadership for this economic growth. The Associate of Science degree with a major in Business Administration is designed for persons who plan to transfer to a four-year college or university to complete a baccalaureate degree in business administration.

Associate of Applied Science in Management - Small Business Management Specialization

Associate of Applied Science

The Management degree program is designed to serve the needs of individuals presently employed in businesses and those who are interested in ownership or management of businesses. Additionally, the program is designed for those who may be seeking a promotion and have the potential for supervisory and management positions. Students will gain a solid foundation in key business areas and management. Students will develop critical thinking skills and practices to address business issues and skills in strategic management.

Career Studies Certificate in eCommerce

Career Studies Certificate

This CSC is designed to meet the needs of those that would like to explore Internet marketing concepts, as well as those seeking to work in marketing and e-Commerce.

Associate of Applied Science in Culinary Arts - Culinary Arts Specialization

Associate of Applied Science

The Culinary Arts program provides a comprehensive occupational-technical education that prepares students with the skills needed for immediate industry employment opportunities as culinary artisans and managers within a variety of culinary, food service, hospitality, and retail paths.

Associate of Applied Science in Culinary Arts - Pastry Arts Specialization

Associate of Applied Science

Associate of Applied Science in Culinary Arts - Culinary Management Specialization

Associate of Applied Science

Laurel Ridge Community College

Programs

Mountain Empire Community College

Programs

Associate of Science Degree in Business Administration

Associate of Science

The Associate of Arts & Sciences degree programs are designed for students who plan to transfer to a four-year college or university to complete a baccalaureate degree program. The courses in this program are specifically selected for ease of transfer to most four-year colleges and universities. Following the prescribed coursework in this program will result in graduation with the Associate of Arts & Science degree (AA&S). Students should consult with their advisors to ensure that they select general electives that best prepare them for the specific requirements of their intended transfer college or university programs of study.This degree plan is closely aligned to local universities and colleges. Please see your advisor for specific guidelines.

Certificate in Clerical Assistant

Certificate

The Clerical Assistant Certificate is designed to prepare students for entry-level positions in an office. Keyboarding, filing, word processing, administrative support technology, and general education courses provide individuals with the knowledge and skills necessary for performance in today’s automated office.

Associate of Applied Science Degree in Computer Software Specialist

Associate of Applied Science

The Associate of Applied Science degree program in Computer Software Specialist is designed to prepare students to enter the workforce as computer professionals trained in a variety of cutting-edge software packages. General and specialized computer courses with an emphasis in programming and database applications are complemented by general education courses. Students will participate in a comprehensive program that includes both classroom and lab instruction, along with a work-based learning experience or a comprehensive computer project.

Associate of Applied Science Degree in Administrative Support Technology

Associate of Applied Science

The Administrative Support Technology major is designed to prepare individuals for positions in an office and/or to update skills of office workers. The program provides the knowledge and skills necessary for effective job performance in office administrative support positions. In addition, the program helps prepare individuals for MCAS (Microsoft Certified Application Specialist) and CAP (Certified Administrative Professional).

Associate of Applied Science Degree in Administrative Support Technology - Medical Office Specialist

Associate of Applied Science

The Medical Office Specialist program is designed to prepare individuals for administrative support positions in medical offices. Individuals currently employed in medical office positions will also benefit from the program. The program includes courses that provide the knowledge and skills necessary for effective job performance in entry-level medical office administrative support positions.

Mountain Gateway Community College

Programs

New River Community College

Programs

Associate of Applied Science in Accounting

Associate of Applied Science

The Associate of Applied Science degree program in Accounting is designed primarily for persons who seek full-time and part-time employment in the accounting field immediately upon completion of the community college program.

Associate of Applied Science in Administrative Support Technology

Associate of Applied Science

This curriculum is designed to provide administrative support technology education. It is recommended for students interested in a professional career as a secretary/administrative assistant, office manager, receptionist, or executive assistant. In addition, the Administrative Support Technology program teaches students to assume responsibilities once reserved for managerial and professional staff. Students will learn to perform a variety of administrative and clerical duties necessary to run an organization efficiently and to serve as information and communication managers for an office.

Associate of Applied Science in Business Management

Associate of Applied Science

The Associate of Applied Science degree program in Business Management is designed primarily for persons who seek full-time employment in a business management position upon completion of the community college curriculum. Persons who are seeking their first employment in a managerial position and those presently in management who are seeking promotion may benefit from this curriculum.

Associate of Applied Science in Administrative Support Technology-Medical Administrative Support Specialization

Associate of Applied Science

This curriculum is designed to provide specialized administrative support technology education in the medical field. It is recommended for students interested in a professional career as a medical office assistant in a private medical practice, in a hospital setting, and in other health care organizations. In addition, the Administrative Support Technology curriculum offers basic skills training and advanced training complementary to the information systems demands of the electronic office. Included are skills in word processing, microcomputer usage, and human relations.

Associate of Applied Science in Administrative Support Technology-Paralegal Administrative Support Specialization

Associate of Applied Science

This curriculum is designed to provide specialized administrative support technology education in the legal field. It is recommended for students interested in a professional career as a legal assistant to an attorney or judge; assistant in a legal office of a corporation, university, insurance company; or for employment with municipal, state and federal government agencies. In addition, the Paralegal Administrative Support specialization offers basic skills training and advanced training complementary to the information systems demands of the electronic office. Included are skills in word processing, microcomputer usage, and human relations.

Associate of Science in Business Administration

Associate of Science

The transfer degrees program is designed for students who plan to complete a baccalaureate degree program at a four-year college or university, or who are not yet prepared to select a definite career objective. The AS Business Administration degree provides the first two years of a guided pathway for students interested in transferring to a four-year college or university and entering business-related professions.

Career Studies Certificate in Administrative Assistant

Career Studies Certificate

The career studies certificate program is a response to the non-conventional short-term program of studies needed by many adults within the college region. It offers a series of specialized program options which represent a wide variety of adult career and academic interest course areas. The options within this program are intended to represent the minimum amount of college course work considered representative of these fields of study.

Northern Virginia Community College

Programs

Accounting, A.A.S.

Associate of Applied Science

The curriculum is designed for persons who seek employment in the accounting field or for those presently in accounting who wish to increase their knowledge and update their skills. Job opportunities include accounting trainee, accounting technician, junior accountant, and accountant.

This degree is excellent for those interested in the organization and reporting of financial data. Upon completion of the program, students can take an additional three courses for the Accounting Career Studies Certificate, and then are eligible to proceed to the CPA exam, if other education requirements are satisfied. Contact the Virginia Board of Accountancy for all education requirements.

Business Administration, A.S.

Associate of Science

This curriculum is designed for individuals who plan to transfer to a four-year college or university to complete a baccalaureate degree program in business administration with a major in accounting, business management, decision science and management, information systems, finance, marketing, etc.

Business Management, A.A.S.

Associate of Applied Science

The curriculum is designed for individuals who seek employment in business management or for those presently in management who are seeking promotion. Job opportunities include administrative assistant, management trainee, department head, branch manager, office manager, manager of small business, and supervisor.

Contract Management, A.A.S.

Associate of Applied Science

This curriculum is designed for individuals who plan to seek employment in contract management positions and for those presently in contract management positions who seek career advancement. The program is designed to create opportunities for positions in contract management for both government agencies and private industry. Instruction includes both the theoretical concepts and the practical applications needed for future success in the contract management field. This will provide a greater understanding of acquisition, life cycle management, and contracting processes. Job opportunities include project manager, procurement analyst, contract administrator, contract specialist, contract negotiator, contract price analyst, and contract termination specialist.

Patrick & Henry Community College

Programs

Paul D. Camp Community College

Programs

Associate of Applied Science in Administrative Support Tec

Associate of Applied Science

The Administrative Support Technology program is designed to help persons with the knowledge and skills needed to office jobs. It provides chances for those persons employed in office jobs as well as those seeking a promotion and/or a degree to upgrade their skills and knowledge of new methods, practices, and changes in business

Associate of Applied Science in Word/Information Process

Associate of Applied Science

Associate of Applied Science in Medical Office Administrative Assistant

Associate of Applied Science

The Administrative Support Technology program is designed to equip persons with the knowledge and skills necessary to make decisions and perform successfully in office occupations. It provides opportunities for those persons employed in office occupations as well as those seeking a promotion and/or a degree to upgrade their skills and knowledge of new methods, practices, and innovations in business.

General Business Career Studies Certificate

Career Studies Certificate

This program is designed to prepare students for jobs in business and to upgrade skills for students already employed in business.

Associate of Sciences in Business Administration

Associate of Sciences

This program of study is for students who plan to transfer to a four-year school to complete a degree in a business related field.

Piedmont Virginia Community College

Programs

Rappahannock Community College

Programs

Southside Virginia Community College

Programs

Associate of Arts and Sciences with a major in Business Administration

Associate of Arts and Sciences

The Associate of Arts and Science degree program is designed for students who plan to transfer to four-year colleges or universities to complete baccalaureate degree programs. Whether students are undecided about their majors, or whether they plan to enter some specialized program, the flexibility of the electives within SVCC's university parallel program allows them to select courses to meet the transfer requirements of the senior institutions. For example, students interested in the following areas of study can spend their first two years of study at SVCC qualifying for an associate degree and generally transfer to a four-year institution with junior class standing: business, education, English, humanities, mathematics, medical related fields, natural science and social sciences.

Certificate in Clerical Studies

Certificate

This certificate program is designed for students interested in attaining an entry-level skill for office employment with short-term training. Occupational Objectives: The following occupational titles represent examples of possible employment opportunities: Bank Teller, Office Clerk and Office Services Support.

Associate of Applied Science with a major in Administrative Support Technology

Associate of Applied Science

The development of business, industry and government has created a great demand for qualified personnel in office occupations. The Associate of Applied Science degree curriculum in Administrative Support Technology is designed to prepare the student for full-time employment immediately upon completion of the program. Students who are either seeking their first employment in office positions or who are seeking promotions may benefit from the curriculum.

Associate of Applied Science with a major in Administrative Support Tech specializing in Medical Office Specialist

Associate of Applied Science

The two-year Administrative Support Technology curriculum is designed to prepare the student for full-time employment immediately upon completion of the program. The program includes instruction in areas required for competence as office support personnel in business, government, industry, law offices, and other industries. The program also prepares students for certification as a Microsoft Certified Application Specialist (MCAS).

Southwest Virginia Community College

Programs

Tidewater Community College

Programs

Associate of Applied Science - Accounting

Associate of Applied Science

The Accounting programs prepare students for careers in the accounting field or assist students in updating their skills if they are working in the accounting field. Graduates may seek employment as a bookkeeper or as an accounting or auditing clerk.

Students with a baccalaureate degree who wish to pursue the Certified Public Accountant (CPA) examination may use specific course work toward fulfillment of accounting educational requirements. Some course work also meets federal government guidelines for those interested in qualifying for positions or promotions in the federal government. Students should consult an accounting instructor to determine the courses that meet the educational requirements.

The Associate of Applied Science (A.A.S.) degree provides students with a strong foundation in accounting and business, along with general education requirements, enabling students to seek entry-level employment in accounting. In addition, the course work prepares students for certification exams.

The certificate programs provide course work that gives students the skills to sit for one or more certification exams administered by the Accreditation Council for Accountancy and Taxation (ACAT).

Associate of Applied Science - Management

Associate of Applied Science

The programs in Management are designed for those interested in entering or advancing in business and industry as supervisor trainees, managers, department heads, or administrative assistants. The Associate of Applied Science (A.A.S.) degree in Management offers broad theoretical and practical perspectives that include accounting, marketing, business law, statistics, economics, and human resource management. Students may also choose a cooperative education option in which they earn academic credit while gaining work experience at local sites.

Students completing the A.A.S. in Management have opportunities to transfer to four-year universities to pursue B.S. degrees in Business Administration, Management, and related areas. See https://www.tcc.edu/programs/transfer/transfer-agreements/ for agreements.

Associate of Science - Business Administration

Associate of Science

The Associate of Science (A.S.) degree program in Business Administration is designed for students who plan to transfer to a four-year college or university to pursue a Bachelor of Science (B.S.) degree in business administration. Typical majors include accounting, economics, information systems, international business, finance, management, marketing, and public administration.

Courses required for the Business Administration degree are available on all four campuses.

Associate of Applied Science - Culinary Arts

Associate of Applied Science

The Associate of Applied Science (A.A.S.) degree in Culinary Arts is designed to provide the education and training necessary to prepare students for entry into or continued employment in food service operations. Graduates are prepared for positions such as assistant kitchen manager, chef de partie, caterer, banquet chef, chef tournant, sous chef, and eventually, executive chef.

The Culinary Arts program is accredited by the American Culinary Federation Education Foundation (ACFEF) Accrediting Commission. Graduates of the ACFEF accredited postsecondary degree program are eligible to receive a Certified Culinarian®(CC®) designation.

Associate of Applied Science - Administrative Support Technology

Associate of Applied Science

The Associate of Applied Science (A.A.S.) degree in Administrative Support Technology provides students with an array of skills in preparation for work as administrative assistants, executive assistants or office managers in fields such as business, government, and education. Students may choose a cooperative education option in which they earn academic credit while gaining work experience at local sites.

Upon completion of these programs, graduates may enhance their knowledge base further with additional credentials such as Microsoft Office Certifications and Certified Administrative Professional (CAP) completion.

Associate of Applied Science - Hospitality Management

Associate of Applied Science

The Associate of Applied Science (A.A.S.) degree in Hospitality Management prepares students for careers in the lodging industry in hotel management, event planning and restaurant/food service management.

Graduates may seek employment as front office managers, sales managers, and assistant hotel general managers, event meeting, conference and exhibition planners. Courses in supervisory management, convention and lodging management, accounting, communications, marketing, cost control, and food purchasing provide a comprehensive management background.

Associate of Applied Science - Management (Maritime Logistics)

Associate of Applied Science

The Associate of Applied Science (A.A.S.) degree specialization in Management: Maritime Logistics is aimed at those seeking employment or advancing in the area of supply chain management and supervision in maritime organizations. Particular emphasis is placed on the effectiveness and efficiency of planning, implementation, and control of the flow and storage of goods, services, and information from point of origin to point of consumption. In addition to general management course work, this program covers theoretical and practical approaches to supply chain processes, purchasing, inventory and warehouse management, accounting, integrated logistics, and financial management.

Graduates of the maritime logistics program may enter or continue employment in the field of logistics management in maritime or traditional business environments.

Associate of Applied Science - Management (Small Business Management and Entrepreneurship)

Associate of Applied Science

The Associate of Applied Science (A.A.S.) in Management with a Specialization in Small Business Management and Entrepreneurship is designed for students who plan to start, expand or manage a small business. Students may choose a cooperative education option in which they earn academic credit while gaining work experience in a small business setting. Students should consult with their advisor to ensure they select electives that will best prepare them for their intended goals.

Associate of Science - Business Administration (Leadership)

Associate of Applied Science

The A.S. in Business Administration - Specialization: Leadership is a flexible degree that prepares students for organizational leadership and management positions. As a result of this program, students should be able to: lead organizations ethically and with integrity; make business and or organizational decisions based on established quantitative and qualitative methodologies; plan and execute programs and projects; analyze individual and group behavior; and demonstrate strong oral, written, and visual communication skills with variance by situation.

Students planning to pursue a B.S. in Business Administration from a four-year college/university are advised to pursue TCC's general A.S. degree in Business Administration (plan code 213).

Career Studies Certificate - Administrative Assistant

Career Studies Certificate

The Career Studies Certificate in Administrative Assistant prepares students for entry-level positions such as file clerk and office assistant at an array of businesses.

Associate of Applied Science - Administrative Support Technology (Medical Administrative Assistant)

Associate of Applied Science

The Associate of Applied Science (A.A.S.) degree in Administrative Support Technology with a Specialization in Medical Administrative Assistant is aimed specifically at those interested in positions working as administrative assistants, executive assistants, or office managers in the medical field. Students may choose a cooperative education option in which they earn academic credit while gaining work experiences at local health care sites.

Virginia Highlands Community College

Programs

Virginia Peninsula Community College

Programs

Virginia Western Community College

Programs

Wytheville Community College

Programs

Associate of Science Degree in Business Administration

Associate of Science

The Associate of Science in Business Administration is a statewide common curriculum designed primarily for students who wish to transfer to a four-year college or university to pursue a Bachelor of Science degree in Business Administration.

Associate of Applied Science Degree in Administrative Support Technology

Associate of Applied Science

The Associate of Applied Science Degree in Administrative Support Technology is designed to prepare persons for full-time employment immediately upon completion of the community college program. Both persons who are seeking their first employment in an office position and those who are seeking promotion may benefit from this curriculum.

Associate of Applied Science Degree in AST with a Specialization in Health Information Management

Associate of Applied Science

The Health Information Management Specialization is designed to train health information specialists to work with health care professionals and administration to organize, analyze and preserve medical information used to evaluate patient care, diagnose and treat illnesses and substantiate reimbursement. It provides students with a unique blend of courses in information technology, business management and clinical knowledge. Students who possess an interest in studying disease and therapies but who prefer not to work in a direct patient care setting find this career very rewarding. An interest in using computers to manage data is very important.

Associate of Applied Science Degree in AST with a Specialization in Legal Assistant

Associate of Applied Science

This program is designed to teach the technical skills and thinking skills required of the legal assistant. Legal professionals may help prepare legal pleadings and motions to be filed with the court, draft contracts, mortgages, separation agreements and other legal forms.

Career Studies Certificate in Clerical Assistant

Career Studies Certificate

The program builds the basic skills to be an employee in the modern office setting.

Certificate in Clerical Studies

Certificate

This program is a one-year course of study and practice to provide training in the art and skills of clerical practice.

Associate of Applied Science Degree in Business Management and Leadership

Associate of Applied Science

The Associate of Applied Science Degree curriculum in Business Management and Leadership is designed primarily for persons who seek full-time employment in management immediately upon completion of the community college curriculum. Both persons who are seeking their first employment in a managerial position or those presently in management who are seeking promotion may benefit from this curriculum.