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11-3051.01 - Quality Control Systems Managers


Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.


Key Facts
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Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
173,400
Estimate
Forecasted Employment
167,000
Estimate
Change in Employment
-6,300
Estimate
Change in Employment %
-3.7%
Estimate
Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Stop production if serious product defects are present.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Generate and maintain quality control operating budgets.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
  • Collect and analyze production samples to evaluate quality.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Review and update standard operating procedures or quality assurance manuals.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Participate in the development of product specifications.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Instruct staff in quality control and analytical procedures.
  • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  • Document testing procedures, methodologies, or criteria.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Create and implement inspection and testing criteria or procedures.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Direct product testing activities throughout production cycles.
Supplemental
  • Review and approve quality plans submitted by contractors.
  • Audit and inspect subcontractor facilities including external laboratories.
  • Monitor development of new products to help identify possible problems for mass production.
  • Confer with marketing and sales departments to define client requirements and expectations.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Administration and Management
  • 77%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 Clerical
  • 75%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Chemistry
  • 75%
    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
 English Language
  • 74%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Mathematics
  • 71%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Customer and Personal Service
  • 71%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Personnel and Human Resources
  • 70%
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 Production and Processing
  • 67%
    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
 Education and Training
  • 64%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 Biology
  • 62%
    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
 Computers and Electronics
  • 61%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 Law and Government
  • 58%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Laboratory centrifuges and accessories
  • Laboratory benchtop centrifuges
 Weight measuring instruments
  • Laboratory moisture balances
  • Laboratory analytical balances
 Chemical evaluation instruments and supplies
  • Automated microplate ELISA readers
 Spectroscopic equipment
  • Infrared spectroscopic equipment
  • Fourier transfer infrared FTIR spectrometers
 Chromatographic measuring instruments and accessories
  • Gas chromatography equipment
  • Liquid chromatography equipment
 Computers
  • Laptop computers
  • Personal computers
 Computer data input devices
  • Handheld data collectors
 Computer printers
  • Computer inkjet printers
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Business function specific software
  • Microsoft ProjectHOT
  • Microsoft OfficeHOT
 Content authoring and editing software
  • Microsoft VisioHOT
  • Microsoft WordHOT
  • Microsoft PowerPointHOT
  • Microsoft ExcelHOT
 Content management software
  • Atlassian JIRAHOT
  • Adobe Systems Adobe AcrobatHOT
 Data management and query software
  • Data entry softwareHOT
  • Harrington Group caWeb
  • Microsoft AccessHOT
  • Microsoft SQL ServerHOT
  • Structured query language SQLHOT
 Development software
  • Extensible markup language XMLHOT
  • Oracle JavaHOT
  • Hewlett Packard LoadRunner
  • SeleniumHOT
 Industry specific software
  • Abbot Informatics STARLIMS
  • Computing Solutions LabSoft LIMS
  • Core Informatics Laboratory Information Management System LIMS
  • Illumina Laboratory Information Management System LIMS
  • Lablite Laboratory Information Management Systems LIMS
  • Labvantage Solutions LIMS
  • MinitabHOT
  • PQ Systems SQCpack
  • Pearson Education PHStat2
  • Promium Element DataSystem LIMS
  • Quality Systems International WinLIMS
  • Statgraphics
  • Systat Software Lisa.lims
  • Thermo Fisher Scientific Laboratory Information Management Systems LIMS
  • EtQ Reliance
  • MasterControl software
  • Sparta Systems TrackWise
  • ASI DATAMYTE GageMetrics
  • ASI DATAMYTE QDA
  • ASIDATAMYTE DataMetrics
  • CAMA Software Quality Collaboration By Design QCBD
  • CEBOS MQ1 software
  • Harrington Group HQMS
  • Infinity QS ProFicient
  • Laboratory Automated Quality Control Systems LAQC
  • PQ Systems CHARTrunner Lean
  • PQ Systems GAGEpack
  • PQ Systems MEASUREspy
  • Vivaldi Software Vivaldi Quality Management
 Network applications software
  • Eko
  • Web browser software
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Specialty
 Advanced
 Product/Equipment
 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Germanna Community College
J Sargeant Reynolds Community College
John Tyler Community College
Lord Fairfax Community College
New River Community College
Northern Virginia Community College
Paul D. Camp Community College
Piedmont Virginia Community College
Rappahannock Community College
Southside Virginia Community College
Thomas Nelson Community College
Tidewater Community College
Virginia Highlands Community College
Virginia Western Community College
Wytheville Community College
Jobs
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