Career Details
Career Details
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Career Details
37-1011.00 - First-Line Supervisors of Housekeeping and Janitorial Workers
37-1011.00 - First-Line Supervisors of Housekeeping and Janitorial Workers
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
Key Facts

Bright Outlook
Career Details
Green Job
Career Details
Current Employment
247,900
Estimate
Forecasted Employment
262,800
Estimate
Change in Employment
+14,900
Estimate
Change in Employment %
+6%
Estimate
Tasks

Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
- Direct activities for stopping the spread of infections in facilities, such as hospitals.
- Inspect work performed to ensure that it meets specifications and established standards.
- Plan and prepare employee work schedules.
- Perform or assist with cleaning duties as necessary.
- Investigate complaints about service and equipment, and take corrective action.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Instruct staff in work policies and procedures, and the use and maintenance of equipment.
- Issue supplies and equipment to workers.
- Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts.
- Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Establish and implement operational standards and procedures for the departments supervised.
- Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Select and order or purchase new equipment, supplies, or furnishings.
- Recommend changes that could improve service and increase operational efficiency.
- Maintain required records of work hours, budgets, payrolls, and other information.
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
- Check and maintain equipment to ensure that it is in working order.
Supplemental
- Screen job applicants, and hire new employees.
- Perform financial tasks, such as estimating costs and preparing and managing budgets.
- Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge

Knowledge
The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools

Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology

Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications

Certifications
FastForward at Virginia's Community Colleges is a short-term training program for high-demand industries, like healthcare, information technology, and skilled trades and infrastructure, helping Virginians get the jobs and salaries they need. Our goal is to get you trained, help you earn your certification, and get you into a career that can support you and your family. Explore the latest training program offerings by visiting FastForward
The certifications listed below are useful to pursue if you are interested in a career in this field.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing

Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs

Programs related to this career, offered by participating institution(s), are listed below.
Clicking on the Degree programs in the list below will take you away from the Careers page.
Clicking on the Degree programs in the list below will take you away from the Careers page.
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